In today's fast-paced world, where urban transportation is the backbone of metropolitan cities, the Jaipur Metro stands tall as one of the most efficient and eco-friendly transport systems in India. For those traveling through the Pink City, the Jaipur Metro offers a safe, affordable, and quick commuting solution. However, there may be times when commuters need assistance regarding metro timings, lost items, fare information, card recharge issues, or general inquiries. That’s where the Jaipur Metro customer care number becomes crucial.
In this guide, we’ll provide all the essential contact information you need, along with helpful details about Jaipur Metro’s services, support systems, and FAQs — ensuring a smooth and hassle-free journey.
What is the Jaipur Metro Customer Care Number?
If you are facing any issue while using metro services or need any kind of support, the Jaipur Metro Rail Corporation (JMRC) has a dedicated helpline for commuters. You can reach out to their support team by calling the official Jaipur Metro customer care number:
???? Jaipur Metro Helpline Number: 1800-180-6121 (Toll-Free)
???? Customer Support Timings: 6:00 AM to 10:00 PM (All Days)
For urgent inquiries or assistance during travel, this toll-free number connects you directly to trained representatives who can provide real-time solutions.
???? Official Website
Visit the Jaipur Metro official website for the latest updates, announcements, route maps, fare charts, and downloadable forms.
Services You Can Inquire About via Customer Care
The Jaipur Metro customer service team is trained to assist with a wide variety of topics, including:
- Metro Route and Timings
- Fare Charges and Smart Card Information
- Token Recharge and Refund Assistance
- Lost and Found Items
- Complaint Registration
- Real-Time Metro Updates
- Service Interruptions or Emergency Support
Whether you're a daily commuter or a first-time traveler, the Jaipur Metro helpline number ensures you get the answers you need—when you need them.
Why Should You Save the Jaipur Metro Helpline Number?
Having access to the Jaipur Metro contact number can save you time, effort, and stress in various situations:
- Lost an item? Call immediately to check with the lost & found department.
- Need ticketing info? Get real-time updates on fares and recharges.
- Facing delays? Know about route diversions or maintenance work in advance.
- Emergency? Get instant help while inside the metro premises.
Tips to Reach Jaipur Metro Customer Care Effectively
To get quick assistance from the Jaipur Metro customer support, follow these best practices:
- Call during working hours: Between 6:00 AM to 10:00 PM for quick response.
- Be specific: Clearly explain your issue or inquiry to get the most accurate information.
- Note your token/card number: Keep this handy for queries related to travel cards or tokens.
- Save your complaint ID: If you register a complaint, ask for a reference or complaint ID for tracking.
Popular Queries Handled by Jaipur Metro Customer Care
- “What is the nearest metro station to Jaipur Railway Station?”
- “Can I recharge my Jaipur Metro card online?”
- “I lost my bag in the metro. What should I do?”
- “Is there a Jaipur Metro mobile app?”
- “What are the first and last metro timings from Mansarovar?”
The Jaipur Metro customer service number handles all such questions and more.
Jaipur Metro Smart Card – Customer Support for Recharge and Balance
If you're a regular metro user, you likely use the Jaipur Metro Smart Card. For queries regarding:
- Recharge issues
- Card not scanning
- Balance discrepancies
- Blocked cards
Call the Jaipur Metro smart card support number at 1800-180-6121 or visit the nearest metro station's customer care kiosk.
Lost & Found – Report Lost Items on Jaipur Metro
Misplaced something during your journey?
- Call Jaipur Metro Helpline as soon as possible.
- Provide full details (station name, time of travel, item description).
- Visit the designated lost & found department at the nearest metro station if required.
The support team keeps track of lost items, and if found, you will be notified about where and how to collect it.
Emergency Support and Safety Measures
Jaipur Metro Rail Corporation is committed to ensuring the safety and security of all passengers. In case of emergency:
- Use the Emergency Intercom in the metro coach.
- Inform station staff or security personnel.
- Call the customer care number immediately.
In a city that blends tradition with modernity, Jaipur Metro is an essential part of urban infrastructure. Whether you're commuting daily or exploring Jaipur’s beauty, knowing the Jaipur Metro customer care number ensures you have a safety net at all times. Save this number, bookmark this page, and travel smart.
For real-time help, call 1800-180-6121 and connect with Jaipur Metro's support team today.